Welcome to Boosted Bras’ FAQ section, where we answer your most common questions about our premium lingerie collections, shipping policies, and more. Designed for the modern, confident woman who values both style and comfort, we’re here to make your shopping experience as seamless as our bras.
Product Questions
Finding Your Perfect Fit
How do I know which bra style is right for me?
Our collections cater to different needs: Full Cup Bras for complete coverage, High Apex Bras for a lifted silhouette, Plunge Bras for deep necklines, Push Up Bras for enhanced cleavage, Sports Bras for active lifestyles, and Swimwear for stylish beach-to-bar transitions. Each product page includes detailed fit guidance.
What makes Boosted Bras different from other lingerie brands?
We specialize in bringing European craftsmanship to your doorstep, with collections that combine delicate aesthetics (like Marie Jo’s lace) with innovative support systems (like Chantelle’s technology). Every piece is selected for its quality, comfort, and confidence-boosting design.
Shipping & Delivery
Global Delivery Options
Where do you ship to?
We proudly ship worldwide, excluding select remote areas in Asia. Our Brighton-based team handles all orders with care before they begin their journey to your boudoir.
What are my shipping options?
Standard Shipping (£12.95): Processed in 1-2 business days, delivered via DHL/FedEx in 10-15 days.
Free Shipping (Orders over £50): Delivered via EMS within 15-25 days.
Will my package be discreet?
Absolutely. All intimate apparel arrives in plain, unmarked packaging to respect your privacy as much as we celebrate your confidence.
Returns & Exchanges
The Boosted Bras Promise
What if my items don’t fit perfectly?
We offer a 15-day return policy from receipt date. Simply return unworn items with tags attached for an exchange or refund. We want finding your perfect bra to be joyful, not stressful.
How do I initiate a return?
Email our customer care team at [email protected] with your order details. We’ll guide you through our simple return process.
Payment & Security
Secure Checkout
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, convenient transactions.
Are customs fees included?
Yes! All prices include VAT where applicable, and customs duties are calculated at checkout for complete transparency.
Account & Orders
Order Management
How can I track my order?
You’ll receive real-time tracking information as soon as your order leaves our Brighton facility. Track your package’s journey from our boutique to your boudoir.
Can I modify my order after placement?
To ensure speedy processing, we’re unable to modify orders once placed. If needed, you may return items under our 15-day policy after receipt.
Still Have Questions?
Our customer care team is always happy to help. Contact us at [email protected] or visit our Brighton headquarters at 9 Little E St, Brighton & Hove, GB CH5D 7UB.
Ready to experience lingerie that delivers in every sense? Explore our collections today.