Last updated: [Insert Date]
Welcome to Boosted Bras! These terms outline the agreement between you and Boosted Bras Sales Store regarding your use of our website and purchase of our premium European-crafted lingerie. Please read them carefully before placing an order.
1. General Terms
By accessing www.boostedbras.com and placing an order, you agree to be bound by these Terms and Conditions. We reserve the right to modify these terms at any time, with changes effective immediately upon posting.
1.1 Website Use
Our website is intended for customers seeking high-quality bras and swimwear. You agree to use the site for lawful purposes only and not to:
- Reproduce, duplicate, or resell our products or content without permission
- Use any automated systems to extract data from our site
- Make false or fraudulent orders
2. Products and Services
2.1 Product Descriptions
We take care to accurately describe our products (including Full Cup Bras, High Apex Bras, Plunge Bras, Push Up Bras, Sports Bras, and Swimwear) with:
- Detailed sizing information
- Material composition
- Color representations (note that monitor settings may affect how colors appear)
2.2 Product Availability
All items are subject to availability. If an item becomes unavailable after you place your order, we will notify you and either:
- Offer a suitable alternative, or
- Refund the unavailable item(s)
2.3 Hygiene Considerations
For health protection reasons:
- Swimwear with removed hygiene liners cannot be returned
- All other items must be unworn, unwashed, and in original packaging with tags attached for returns
3. Orders and Payments
3.1 Placing an Order
When you place an order, you:
- Confirm all information provided is accurate
- Agree to pay the full amount including any applicable taxes and duties
- Receive an order confirmation email (this is not a payment receipt)
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details.
3.3 Pricing
Prices are shown in GBP and include VAT where applicable. We reserve the right to correct pricing errors, even after an order is placed.
4. Shipping and Delivery
4.1 Processing Time
We process orders within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
We offer:
- Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
- Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch
We ship worldwide except to certain Asian countries and remote regions.
4.3 Delivery Responsibilities
Once items leave our facility in Brighton, responsibility transfers to you. International customers:
- Are responsible for any customs fees or import duties
- Should provide accurate delivery information (we’re not responsible for incorrect addresses)
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of receiving your order. To qualify:
- Items must be unworn, unwashed, and in original packaging with tags
- Swimwear hygiene liners must be intact
- You must initiate the return process by emailing [email protected]
5.2 Return Process
- Email us using the return request template
- Wait for approval and RMA number (within 2 business days)
- Package items securely in original packaging
- Ship to our Brighton address using a tracked service
Return shipping costs are your responsibility.
5.3 Refunds
Refunds are processed within 5 business days of receiving your return, with these conditions:
- Original item cost minus shipping fees will be refunded (unless the return is our error)
- Refunds appear in your original payment method within 7-10 business days
5.4 Exchanges
For exchanges:
- We ship replacements after processing your return
- Price differences will be charged or refunded as appropriate
- Standard shipping fees apply unless original order qualified for free shipping
6. Intellectual Property
All content on boostedbras.com, including:
- Product designs
- Images
- Text
- Logos
are the property of Boosted Bras Sales Store and protected by intellectual property laws. Unauthorized use is prohibited.
7. Liability Limitations
7.1 Product Use
While we design our bras for support and comfort, we’re not liable for:
- Any health issues arising from product use
- Individual fit preferences not matching expectations
7.2 Website Use
We strive to maintain website availability but aren’t liable for:
- Temporary unavailability due to technical issues
- Any consequential losses from website use
7.3 Force Majeure
We’re not liable for delays or failures in performance resulting from events beyond our reasonable control.
8. Privacy and Data Protection
Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
For questions about these Terms:
Boosted Bras Sales Store9 Little E St, Brighton & Hove, GB CH5D 7UB
Email: [email protected]
Thank you for choosing Boosted Bras. We’re committed to providing premium lingerie and exceptional service that makes you feel completely supported.
